Our Services

DO’s:

  • Increase communication amongst medical providers and clients.
  • Schedule medical appointments along with transportation, and caregivers if needed.
  • Provide weekly over the phone wellness check to ensure the client is following all recommendations.
  • In person wellness check to ensure that the client’s environment is conducive to meeting all of the care plan goals.
  • Monthly care plans to ensure all goals are met.
  • Communicate with clients via telephone, email, or mail regarding any and/or all needs.
  • Customize billing based on clients needs.
  • Allow access to clients paperwork via online portal
  • Provide communication forms to all providers/affiliates
  • Provide one time services such as placement, insurance assistance, transportation etc.
  • Assist in finding financial assistance for healthcare or living related issues.
  • Assist in discharge coordination in gathering paperwork that would ease the transition process.
  • Connect clients with community resources
  • Coordinate care for clients for up to 2.5 hours post discharge depending on facility placement.*
  • Require all discharge paperwork be sent 24-48 hours prior to discharge
  • Allow communication outside office hours for additional fees.*
  • Educate clients to help make informed decisions.

DONT:

  • Go over facility rules, regulations and paperwork with clients. (The Client and the facility owner is responsible for this) i.e admission paperwork, lease agreement, financial responsibility etc.
  • Collect or discuss facility related payment with the client after move in
  • Make any decisions for the clients or facility i.e medical, financial etc..
  • Rehome client for 60 days post placement unless its a dire
  • circumstance
  • Cohorst clients into doing things that are not in their best interest
  • Provide money or clothing to client
  • Pay for clients living expenses
  • Provide any hands on care
  • Provide legal or medical advice to clients
  • Handle clients personal affairs
  • Coordinate care unless the client intake is signed

ALL SHOP FOR ONE, ONE SHOP FOR ALL. NO PROBLEM TOO BIG, NO QUESTION TOO SMALL.
ONE STOP ONE SHOP ONE CALL